"Gartner believes that IBM has confused customers by offering overlapping product families, Lotus Notes/Domino and Workplace."

IBM's Workplace Will Be the Future of Lotus Notes/Domino: "Gartner expects IBM's Workplace will supersede Lotus Notes/Domino. New Workplace packages aimed at solving business problems (rather than enabling generic collaboration and communication) are a welcome, new focus."

"Workplace will be the future of Lotus Notes/Domino. Gartner believes that IBM has confused customers by offering overlapping product families, Lotus Notes/Domino and Workplace. IBM will not abandon Lotus Notes/Domino customers, but by 2009 the vendor plans to use a future version of Workplace as v.8 (or v.9) of Lotus Notes/Domino (0.6 probability). (This is not IBM’s official position.) We expect the heretofore separate-but-equal development paths will disappear. IBM will likely hasten to add that companies wanting some of the features of Workplace can have them today, without waiting the three to five years needed before Workplace becomes the next architectural generation of Lotus Notes/Domino."